Our Work, Our Rights!
Digital counselling, information, training and support for 24-hour carers
Legally independent but in practice uninformed, vulnerable, and isolated: this is reality for approximately 60,000 migrant 24-hour carers working in Austria. But what if 24-hour carers were actually independent and had a say in their working situation?
This project is dedicated to digital opportunities for giving 24-hour carers access to objective information. The goal is to highlight to them their rights and the legal options open to them, including but not limited to in the context of exploitation, violence, or (sexual) abuse. The digital channels established by this project are also intended for use in offering training resources concerning carers’ status as informal caretakers in order to improve the professional standing of 24-hour carers.
Time frame:06/2022 – 12/2023
Project management:
In cooperation with:
CuraFAIR – Anlaufstelle für 24-Stunden-BetreuerInnen (Volkshilfe Flüchtlings- und MigrantInnenbetreuung GmbH)
LEFÖ – Beratung, Bildung und Begleitung von Migrantinnen
BetreuerInnen Cafe Leonstein
Stadt Wien – Fachbereich für Integrationsprojekte und Förderungen
Founded by:
1. Information brochure
Whether you are just starting out or already have experience in the industry, this brochure provides important information on working conditions in the care sector and our recommendations for avoiding undesirable situations.
2. Videos
24h Live-in Care in Austria: What do I need to know before going to work in Austria?
24h Live-in Care in Austria: What do I need to know when I arrive in Austria?
3. Online workshops for carers
From September 2023 on we launched a series of online workshops in different languages to provide you with information that is relevant to your
work in the care sector. These workshops were designed especially for you and covered the most common problems in the workplace.
4. Counselling